Our copier contract recently came up for renewal. Kingsport Imaging represented one of the three different companies we requested a presentation and on-site demonstration of their products. After testing all three companies’ machines we started the bidding process. After extensive research on the three brands of copiers considered, the Canon solution and Kingsport Imaging was the best choice for our company. Kingsport Imaging Systems, Inc. made sure they had a very good understanding of our company’s needs for copier/fax and printing. They proposed combining our fax/copy/print into one multi-function device. Eliminating fax machines and several printers has been very cost effective. We had been with our previous copier company for the last 18 years.
Kingsport Imaging Systems has proven to be an asset to our school. Their service team works diligently to make sure our equipment stays up and running by assuring quick response times, quick diagnosis, and prompt solutions to our service needs. We are 100% satisfied with Kingsport Imaging Systems’ products and services.
Kingsport Imaging systems, Inc. listened to our concerns and proposed two quality products. We were looking for a color device that would save in time and outside expense. We look forward to our in-house printing solution that will now produce quality color brochures and the opportunity for cost savings this offers to our firm. Kingsport Imaging Systems, Inc. has proven past and present to offer excellent products and service to expand our professional services.
Over the years, we have had some different companies provide and service copiers for our company. In 2004 we began a bidding process for our office copiers. Kingsport Imaging was chosen over our previous supplier because they presented a proposal that was both cost effective and assured good service. In 2007 Kingsport Imaging Systems, Inc. re-evaluated our current office needs, which had changed a great deal since 2004, and made new recommendations that insure us additional cost savings. They brought out technicians to work with our IT personnel to network our new copiers, to replace our current high cost printers.